How-To

How to Fix Spotify Wrapped Not Showing

By Brian Burgess

Updated December 4, 2023

Are you having a problem with Spotify Wrapped not showing on your iPhone or Android device? Here are the steps to fix it.

The Spotify Wrapped feature gives listening habits for songs, artists, and podcasts for the year. It usually shows up within a section from the home screen. Not everyone sees it, however—you’ll need to fix Spotify Wrapped not showing if that’s the case.

Sometimes there’s a problem with the Spotify service or an app issue that causes you not to see it. You can only see Spotify Wrapped on your mobile device and not from the desktop app.

Still, if you can’t access it on your phone, we’ll show you how to get it working so you know what you listen to most over the year.

Ensure Minimum Requirements for Spotify Wrapped

Before troubleshooting the app or service, you must ensure everything meets the minimum requirements. You need to have played 30 songs from five different artists for at least 30 seconds. You also need to be a Premium or registered free subscriber.

The app needs to be version 8.7.78 or higher on iOS or version 7.6 or above on Android. You can check by opening Spotify and selecting Settings > About.

The version will be listed in the top right corner of the screen.

Update the Spotify App

If the app on your device doesn’t meet the minimum version required for Wrapped, you’ll want to update the Spotify app.

In addition to ensuring you have the minimum required version, you’ll also want the latest bug fixes. To get them, you can follow the instructions to update apps on iPhone or update apps on Android.

Clear Spotify Cache on Android

You can clear an app’s cache to fix problems if you’re an Android user. Clearing Spotify’s cache can remove corrupt files causing Wrapped not to display.

Clearing the cache also improves app performance on Android.

To clear Spotify’s app cache:

1. Launch the Spotify app on your phone or tablet.
2. Open Settings > Apps > Spotify and select Storage from the menu.
3. Tap the Clear Cache button on the following screen.
4. Once cleared, it will display zero in the cache section at the top of the screen.

Update Your Android Device

If you are running Android Nougat (7.6) or below, Spotify Wrapped won’t work, so you’ll need to update your system’s OS to access the Spotify feature. Even if you’re running a modern version of Android, a system update can fix Spotify Wrapped not showing.

You can update Android by going to Settings > Software Update > Download and Install and grabbing the latest available system update.

Log Out and Log Back into Your Spotify Account

Another reason you can’t find the Wrapped feature could be due to a problem with your current session. Logging out and back into your account can resolve the issue.

To relog into your Spotify account:

1. Launch Spotify on your device and tap the gear icon in the top right corner.
2. On the Settings screen, scroll down to the bottom and tap the Log Out button.
3. Log back into your account and see if you can access your Wrapped list of most listened-to songs, artists, and playlists.

Reinstall Spotify on Your Phone or Tablet

If you still can’t find Spotify Wrapped on your device, there could be an issue with the app itself. To fix the problem with core Spotify app files, you’ll need to reinstall it.

The good news here is that you don’t need to worry about losing your playlists or liked songs since the app syncs your data with your online Spotify account.

The process to uninstall Spotify varies slightly between platforms and devices. Still, the main idea is to long-press the Spotify app icon on your home screen or from Search, select Uninstall, and follow the onscreen prompts.

Once Spotify is removed from your phone or tablet, open the Play Store on Android or App Store on iOS, and install a fresh version of the app.

Fixing Spotify Problems

If you have a problem seeing your Spotify Wrapped at the end of the year, use the options above to see your most listened-to content from the past year. Also, if Spotify Wrapped isn’t available in your region, you won’t be able to access it until it’s released in your country.

While Spotify is an excellent streaming service for music and podcasts, you may encounter other problems you must fix. For example, check out how to fix Spotify lyrics not working or how to fix Spotify Blend not working.

You might also experience issues with Spotify, which displays an error code. For instance, take a look at how to fix Spotify login error code 409 or Spotify could not be started error code 17. And you might also need to resolve a Spotify error code 30.