How-To

How to Fix Err_Cache_Miss in Google Chrome

By Brian Burgess

Updated January 25, 2022

Are you getting the Err_Cache_Miss error message while you’re using Google Chrome? Here are a few easy fixes you can try.

Frequent users of Google Chrome have undoubtedly come across the Err_Cache_Miss error at some point. As its name implies, the browser stops when cache files that need to be submitted and stored by a website are missing. The problem can be a network issue, a problem with the browser, or the website itself.

If you’re seeing an Err_Cache_Miss error in your Chrome browser, you can try to fix it if the problem isn’t with the website itself by following these steps.

Refresh Page or Relaunch Chrome

The most obvious and straightforward fix to an Err_Cache_Miss error is to refresh the page you’re trying to load or relaunch Chrome entirely.

To refresh Chrome, press the Reload this page button at the left of the address bar. Alternatively, press the F5 key on your keyboard.

Note: If you’re having an issue with online shopping or signing up for a service, refreshing the page could cause the data to be sent twice. Select the URL in the address bar and hit Enter to make sure that doesn’t happen.

If refreshing the page doesn’t work, you can close Chrome from Task Manager. Using the Task Manager option ensures all instances of the browser are closed.

To close Chrome using Task Manager:

1. Press the Windows key to launch the Start menu, type task manager, and click the top result.

3. Select the Processes tab, right-click all Google Chrome instances (you can sort processes by letter), and select End task.
   
4. Relaunch Google Chrome and open the page causing the Err_Cache_Miss error to check if the problem is fixed.

Check for Browser Updates

Another thing you can try is manually updating Chrome by following these steps:

1. Click the three-dot icon at the upper-right corner of the toolbar and go to Help > About Google Chrome.

2. If an update is available, click the Relaunch button, and you’ll be running the latest version.

Clear Browser Cookies

If you’re still getting the error, try clearing your saved browser data, including cookies. This can often fix an Err_Cache_Miss error by forcing your browser to reload any saved data from a website.

To clear cookies and other saved data in Chrome:

1. Click the three-dot menu icon in the top-right corner and choose Settings from the menu.

2. From the Settings menu, select Security and Privacy, then click Clear browsing data.

3. When the Clear browsing data screen comes up, select All time from the Time range dropdown menu, and check all items.
4. When you’re finished, click the Clear data button.

After it completes the process to clear your browsing data, return to the broken web page and see if the error is resolved.

Disable Chrome Extensions to Fix Err_Cache_Miss

Extensions improve the functionality of Chrome but they can prevent a website from loading properly. For example, antivirus and ad-blocking extensions are typically problematic, but any other extension can potentially create issues with your browsing experience.

You can troubleshoot this issue by disabling your Chrome extensions. To do this:

1. Click the three-dot menu icon in the upper-right corner, then select More Tools > Extensions from the menu.

2. A list of your installed extensions will appear—go through and turn off the potentially problematic extensions by pressing the slider below the extension description.
3. As you switch off each extension, return to the web page with the Err_Cache_Miss issue and refresh the page. You might need to disable a few of them to determine which is causing the problem.

Check Your Network Settings

If the options above don’t work, your network settings could be an issue. For example, there could be a number of DNS or other connectivity issues that you’ll need to resolve before you can fix this error.

Run Internet Connections Troubleshooter

One of the easier options to try first is running the Internet Connections troubleshooter in Windows 10 and 11.

To use the Internet Connections Troubleshooter:

1. On Windows 10, launch the Troubleshooter by pressing Start > Settings > Update & security > Troubleshoot > Additional troubleshooters > Internet connections.

2. For Windows 11, go to Start > Settings > System > Troubleshoot > Other troubleshooters, then click the Run button next to Internet Connections.

When the Internet Connections troubleshooter opens, follow the wizard’s on-screen instructions. The troubleshooter runs the same on both Windows 10 and 11. If an issue isn’t identified, head to the next steps.

Manually Reset Network Connections

You can also reset your network connection on your Windows 10 or 11 PC. This can remove any conflicting settings that could stop your internet from working properly.  The commands are the same for both Windows 10 and 11.

To manually reset network settings on Windows 10 and 11, do the following:

1. Right-click the Start menu and select Windows PowerShell (Admin) from the menu.

2. When the PowerShell screen comes up, enter the following commands (in order) to reset your network connection.

ipconfig /release

ipconfig /flushdns

ipconfig /renew

netsh winsock reset

Disable Chrome Caching to Fix Err_Cache_Miss

If you’re still having problems with Err_Cache_Miss in Chrome, another fix worth noting is temporarily disabling the Google Chrome caching engine entirely.

To disable Chrome caching:

1. Open Chrome and load a page displaying the Err_Cache_Miss error.
2. Click the three-dot menu icon in the top-right and select More Tools > Developer Tools from the menu.

2. Next, select the Network tab and check the Disable cache box to enable it.

Reload the page with the error, and you should no longer see the error. You may find that some data (such as cookies or form data) isn’t recorded or saved correctly with the Chrome caching engine disabled, however.

Preventing Google Chrome Errors

With any luck, one of the options explained above will stop or fix the Err_Cache_Miss error in Google Chrome.

If you’re regularly seeing errors in Chrome, you may need to think about switching to another browser, such as Firefox or Microsoft Edge. You could even give a beta version of Chrome a try.

If you manage to fix your Chrome browser, you can take advantage of some incredible features, such as the ability to cast media to Chromecast devices from your PC. If you live in a multilingual household, you can also change the default language in Chrome with ease.